PRIVACY

We recognise the importance of your personal information. In order to collect, use and protect it appropriately and to keep it secure, we comply with the privacy policy set out below.

This English text is provided for convenience as a translation of our privacy policy. In the event of any discrepancy between this translation and the Japanese original, the Japanese version prevails.

1. Compliance with laws and regulations

   When handling personal information (information by which a specific individual can be identified), we comply with the Act on the Protection of Personal Information and other laws and regulations concerning the protection of personal information, as well as with this policy.

2. Use within the scope of the stated purpose

   Except where the consent of the individual has been obtained in advance, or where permitted by law, we handle personal information only to the extent necessary to achieve the purpose of use specified in advance.

3. Purpose of use of personal information

   Where you provide us with personal information, we use that information, as a rule, only to provide you with our services and related information, or to improve our services.
   If we intend to use it for any other purpose, we will state that purpose in advance, at the time the information is provided.
   We will not use your personal information for any purpose other than these legitimate purposes without your consent.

4. Security control measures

   We endeavour to keep the personal information entrusted to us accurate and up to date within the scope of the purpose of use. To prevent unauthorised access, leakage, alteration, loss or damage, we take the necessary and appropriate security control measures in line with the current state of technology, and we correct those measures as required.

5. Provision to third parties

   Except where permitted by law, we do not provide personal information to third parties without the consent of the individual concerned.

6. Use of website analytics

   On the websites we operate, we use Google Analytics, a service provided by Google LLC (“Google”), in order to understand how our sites are used and to improve our services.
   Google Analytics uses cookies to send Google information such as the pages you have visited, how long you stayed, how you arrived at the site and the referring source. This information does not include anything that identifies you personally, such as your name, address, telephone number or email address. We use the analysis Google provides to improve our website.
   This information is collected and managed in accordance with Google’s privacy policy. For details, please see Google’s Privacy Policy.
   If you wish to stop the collection of information by Google Analytics, you may use the Google Analytics Opt-out Browser Add-on provided by Google.

7. Use of spam protection

   On the websites we operate, we use reCAPTCHA, a service provided by Google, to protect our inquiry forms from spam and other abusive submissions.
   To tell legitimate submissions from abusive ones, reCAPTCHA collects information such as details of your device and browser, cookies and how you interact with the page, and sends it to Google. We do not use this information for any purpose other than preventing abusive submissions.
   This information is collected and managed in accordance with Google’s Privacy Policy and Terms of Service.

8. Responding to enquiries and requests

   We respond appropriately, in accordance with the provisions of law, to opinions and enquiries concerning the disclosure or correction of personal information, the suspension of its use (including use for the introduction of products and services), its deletion, and any other matter relating to the handling of personal information.

9. Contact for personal information matters

   We endeavour to respond sincerely and promptly to any complaint, consultation or enquiry.
   Contact us here